Refund Policy

Returns & Refunds

Because AHRÉ Freeze-Dried Goods sells edible products, we do not accept routine returns or exchanges on food, candy, fruit, or treat products.

If your order arrives damaged, incorrect, or with a product-quality issue, please contact us through our Contact page within 7 days of delivery. Include your order number and, when helpful, photos of the item and packaging so we can review the issue.

When an order issue is confirmed, we may offer a replacement, store credit, or refund as appropriate. Shipping charges are not refundable unless the issue resulted from our error or the shipment arrived damaged.

Orders that have already entered preparation or fulfillment may not be eligible for cancellation. If you need to request a cancellation, contact us as soon as possible and we will let you know whether the order can still be stopped.